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1220 Views 13 Replies Latest reply: May 29, 2012 10:32 AM by Stephanne Foster RSS
cquinland2302 Newbie 21 posts since
Mar 2, 2012
Currently Being Moderated

May 13, 2012 11:17 AM

LESSONS

I can't seem to access my Lessons. What is going on?  Please let me know.

  • Stephanne Foster Master 15,112 posts since
    Oct 11, 2010
    Currently Being Moderated
    May 14, 2012 12:47 PM (in response to cquinland2302)
    Re: LESSONS

    There's a past due balance on the account. Once the account is current, the lessons will reappear.

        • Stephanne Foster Master 15,112 posts since
          Oct 11, 2010
          Currently Being Moderated
          May 21, 2012 2:37 PM (in response to cquinland2302)
          Re: LESSONS

          You made a payment of $54, however of that $54, $5 went towards the late fee and $4 went towards shipping. That didn't cover the full tuition balance. Due to this fact, there is still a $4 different to be paid in order for the balance to be current.

              • Stephanne Foster Master 15,112 posts since
                Oct 11, 2010
                Currently Being Moderated
                May 22, 2012 4:12 PM (in response to cquinland2302)
                Re: LESSONS

                Yes, the payment of $63 was made. $4 went to shipping while $5 went to the late fee.

                    • wchessum4716 Newbie 7 posts since
                      May 22, 2012
                      Currently Being Moderated
                      May 22, 2012 6:21 PM (in response to cquinland2302)
                      Re: LESSONS

                      I think it might be because of the charge between international banks. When I lived in Taiwan my bank charged me $5 for every transaction because they had to go through Taiwan's banks to get to me. I think that is the amount they charge to take it fom one country to another.

                      Where do you live? Depending upon which country you live and what bank you use you may be able to wave the fee. Hope this helps.

                    • Stephanne Foster Master 15,112 posts since
                      Oct 11, 2010
                      Currently Being Moderated
                      May 23, 2012 11:23 AM (in response to cquinland2302)
                      Re: LESSONS

                      The payments are $54 per month. The additional $4 is from the past due amount stated above.

                        • Stephanne Foster Master 15,112 posts since
                          Oct 11, 2010
                          Currently Being Moderated
                          May 29, 2012 10:32 AM (in response to cquinland2302)
                          Re: LESSONS

                          It'll be $54 (next months tuition) plus $4 for the past due amount. If you're including the amount with the next payment, the total of $58 will be due. From that point, the payments will go back to $54 per month.

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