In any aspect of life, mistakes can happen. Usually, these mistakes are small and can be fixed relatively easily - once they're caught. The world of hospitals, doctors offices, and other types of medical care can be challenging, and even as a patient, you can acknowledge that. If someone in medical office careers does make a mistake, there are ways you as a customer can correct it.
- Take charge of the issue at hand. If you do find an issue, resolve it yourself instead of waiting on someone else to figure it out. Instead, if you notice something you should call insurance and take care of it. Keep notes detailing who you have talked to, when, and what action was taken. This way you have a record of who you have talked to.
- Keep a record of the bills that come in the mail, particularly after giving birth or having an operation. Match those bills to the insurance statement when that comes in so you can be sure they match. Keeping paperwork is key to preventing and solving any issues.
- Know your insurance policy and what it covers. You may realize that the billing is correct and your plan isn't as inclusive as you thought. Do you research before making any claims.
Do you have any other tips?