Once you finish your training to work in a medical office, you will likely be out there applying and interviewing for jobs. Just like studying for a test, it is best if you are prepared and have studied what to expect before you walk in to the interview. Although each interview is different, there are some questions the interviewers for medical office positions tend to favor over others. Here are some of those questions:
■ How did you fill downtime at your last job?
■ What situations kept you from fulfilling your job duties or from coming to work on time at your last job?
■ Describe a recent problem you had with one of your manager's decisions. Listen and then ask, how did you handle it?
■ Tell me about the most recent problem you had with a co-worker. Listen and then ask, how did you handle it?
■ What about your character makes you a good candidate for this job?
■ Priorities often change suddenly throughout the day. If you are asked to quickly do another task, how does that affect your mood? What if it's the third time before noon?
■ What do you feel is an acceptable amount of days to be absent in a calendar year?
■ How do you handle situations that could cause you to be tardy or absent?
■ How have you responded in the past when your replacement calls in sick and a substitute will take over an hour to come in?
■ 24/7 operations are like relay races where you take the baton, run with it and then pass it on smoothly. How do you make seamless transitions on shift changes?
■ Think about the last time your manager critiqued your work. How did you respond?
■ Give an example of when you did something without being asked. Can you give me another example?
Have you been asked any of these questions before? Do you think these are logical questions to ask someone who wants to work in a medical office?